Legal

Privacy Policy

Effective date: 1 January 2026 · Last updated: 1 January 2026

Inperge Softech ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.

1. Introduction & Scope

Inperge Softech ('we', 'us', or 'our'), a Limited Liability Partnership registered under Indian law with its principal office at Okhla Industrial Area, New Delhi — 110020, is committed to protecting your privacy.
This Privacy Policy governs the collection, use, disclosure, and safeguarding of personal information when you visit our website (inperge.com), submit an enquiry, or engage us for software development, AI/ML, mobile, cloud, or design services.
By accessing our website or using our services, you acknowledge that you have read and understood this policy and agree to its terms.

2. Information We Collect

Contact & Identity Data: Name, email address, phone number, company name, job title, and any information you voluntarily provide through contact forms, project briefs, or direct communications.
Usage & Technical Data: IP address, browser type, operating system, pages visited, time on page, referral URL, and device identifiers collected automatically through server logs and analytics tools.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for full details.
Project & Business Data: Specifications, requirements, design assets, and other materials you share with us during a client engagement.
Communication Records: Emails, meeting notes, and correspondence related to your enquiry or project.

3. Legal Basis for Processing

Contractual Necessity: Processing required to fulfil a contract or take pre-contractual steps at your request (e.g., responding to a project enquiry, delivering services).
Legitimate Interests: Improving our website, preventing fraud, securing our systems, and conducting business development activities.
Legal Obligation: Compliance with applicable Indian laws including the Information Technology Act, 2000 and its amendments, tax regulations, and any other statutory requirements.
Consent: Where we rely on consent (e.g., marketing communications), you may withdraw it at any time without affecting the lawfulness of prior processing.

4. How We Use Your Information

To respond to your enquiries, provide project estimates, and deliver the services you have engaged us for.
To send project updates, milestone reports, invoices, and service-related communications.
To improve our website performance, content relevance, and overall user experience.
To conduct internal analytics and measure marketing campaign effectiveness.
To comply with legal, regulatory, and tax obligations applicable to our business.
To send occasional newsletters or promotional communications about our services — you may unsubscribe at any time using the link in each email.
To protect the security and integrity of our systems and prevent fraudulent activity.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for commercial purposes.
Service Providers: We may share data with trusted third-party vendors (cloud hosting, analytics platforms, payment processors, communication tools) who are contractually bound to process data only on our instructions and maintain appropriate security standards.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with equivalent privacy protections in place.
Legal Disclosure: We may disclose information when required by Indian law, a court order, government authority, or to protect the rights, property, or safety of Inperge Softech, our clients, or the public.
Aggregated Data: We may share anonymised, aggregated statistics that do not identify you individually for research, marketing, or industry reporting purposes.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law.
Client project data is typically retained for 7 years after project completion to satisfy legal, tax, and accounting obligations under Indian law.
Marketing and enquiry data is retained for 2 years from the date of last interaction, unless you request earlier deletion.
Website analytics data is retained in anonymised or aggregated form for up to 26 months.
You may request deletion of your personal data at any time by writing to hello@inperge.com. We will respond within 30 days.

7. Data Security

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Security measures include SSL/TLS encryption in transit, access controls with role-based permissions, secure password hashing, regular vulnerability assessments, and encrypted storage for sensitive data.
Access to personal data within our organisation is limited to personnel who require it to perform their duties and are bound by confidentiality obligations.
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting your rights and freedoms, we will notify you as required by applicable law.

8. Your Rights

Right to Access: Request a copy of the personal data we hold about you, along with information on how it is processed.
Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal data.
Right to Erasure: Request deletion of your personal data where there is no overriding legitimate reason for continued processing.
Right to Restriction: Request that we limit the processing of your data in certain circumstances.
Right to Object: Object to processing based on our legitimate interests, including for direct marketing purposes.
Right to Data Portability: Request that we transfer your data to you or a third party in a structured, machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
To exercise any of these rights, please contact us at hello@inperge.com. We will respond within 30 calendar days.

9. International Data Transfers

Our primary operations are based in India. Some of our service providers may process data in other jurisdictions.
Where data is transferred internationally, we ensure appropriate safeguards are in place, such as contractual clauses or equivalent protections, to maintain the standard of protection described in this policy.
By using our services, you acknowledge that your data may be transferred to and processed in countries outside India.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. These links are provided for convenience only.
We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 18.
We do not knowingly collect personal data from minors. If you believe a person under 18 has provided us with personal information, please contact us immediately at hello@inperge.com and we will take prompt steps to delete it.

12. Cookies

We use cookies and similar tracking technologies on our website. For detailed information on the types of cookies we use, their purpose, duration, and how to manage your preferences, please read our Cookie Policy.

13. Changes to This Policy

We review and update this Privacy Policy periodically to reflect changes in law, technology, or our business practices.
Material changes will be communicated by posting the updated policy on this page with a revised 'Last Updated' date. For significant changes that affect how we process your data, we will notify you by email where we have your contact details.
Your continued use of our website or services after the revised policy takes effect constitutes your acceptance of the changes.

14. Contact & Grievance Officer

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
Email: hello@inperge.com
Registered Office: Inperge Softech, Okhla Industrial Area, New Delhi — 110020, India
Branch Offices: Pune · Lucknow · Jaipur
We aim to acknowledge all privacy-related enquiries within 5 business days and resolve them within 30 calendar days.